We accept VISA,
MasterCard, American Express,
Discover,
and JCB cards.
Please use this
secure
page to transmit your card information
If you wish to reach us in person please feel
free
to phone us at (530) 753-7861
with
your card number, name as it appears on the card, and expiration date,
and the billing address for the card. You may also e-mail
this
information in three separate e-mails.
Shipping and Insurance
Shipping, Handling, and Insurance is charged as a
flat rate of
$5.00
for all orders under $500 in value, and $15 for all orders over $500 in
value.
This rate includes all of the auction winning bids and eBay as well.
All items are shipped by the US Postal Service, Priority Mail for
orders under $500 in value and USPS registered mail for orders over
$500 in value. All special requests for
shipping by United Parcel Service (UPS), Federal Express, or USPS
express mail will be
billed
at the actual shipping charges. Packaging and shipping will be
handled in the most timely fashion as possible, usually within 1-2
days. We will notify you if our travel schedule will impact the
shipping date.
Return Guarantee
You may notify us (by e-mail or phone) within ten
days of your receipt of the order that you wish to return any
item. All that we ask is that
the
item is in its original condition. Return shipping will be
refunded if the return is due to any error or omission on our
part. Promptly
notify
us and your postmaster of any packages that have been damaged
in
shipping, or are overdue by more than two weeks.
Trade up Policy
We will accept any gemstone back for 100% of the
original
purchase price as a credit toward a stone of the same type. (i.e. a
return
of a ruby that cost $100 as credit of $100 towards another ruby)
Please note that the trade in must be in its original condition, please
don't let a jeweler hammer an emerald into a bezel setting and expect
to
use it as a trade up credit in the future.
Privacy Policy
We do not share or sell any personal information
with any other individuals or businesses. This policy includes
any e-mail address, shipping address, or any other personal data.
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