We accept VISA,
MasterCard, American Express,
Discover,
and JCB cards.
Please use this
secure
page to transmit your card information
If you wish to reach us in person please feel
free
to phone us at (530) 753-7861
with
your card number, name as it appears on the card, and expiration date,
and the billing address for the card. You may also e-mail
this
information in three separate e-mails.
Shipping and Insurance
New Rates (May, 2007), New
Policy:
Unfortunately,
with the recent increases in postal rates, we can no longer afford to
offer
free shipping (bummer). Shipping and Insurance costs will now be
$5.00
for all orders under $500 in value, and $15 for all orders over $500.
This will include all of the auction winning bids and eBay as well.
All items are shipped by the US Postal Service. All requests for
shipping by United Parcel Service (UPS) and Federal Express will be
billed
at the actual shipping charges. I really regret having to
begin
to charge for shipping on all orders, our shipping costs skyrocketed
last
year, and shipping is now our single greatest overhead cost.
Return Guarantee
You may notify us (by e-mail or phone) within ten
days that you wish to return any item. All that we ask is that
the
item is in its original condition. We will reimburse you for the
return postage by standard insured or registered mail. Promptly
notify
us and your postmaster of any packages that have been damaged
in
shipping, or are overdue by more than two weeks.
Trade up Policy
We will accept any gemstone back for 100% of the
original
purchase price as a credit toward a stone of the same type. (i.e. a
return
of a ruby that cost $100 as credit of $100 towards another ruby)
Please note that the trade in must be in its original condition, please
don't let a jeweler hammer an emerald into a bezel setting and expect
to
use it as a trade up credit in the future.
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